Dedicated to those who repent.
Dedicated to those who have changed their mind.
Dedicated to those who bought the wrong product to the wrong person.
All these people have a certainty: sending back their purchase is never a problem, either for them or for us.
Fill in the required form and we will arrange the return, crediting the relevant amount.
The Client, within 14 (fourteen) days from the date of receipt of items purchased on atmosferaitaliana.it., without penalty and without giving any justification, may exercise his right to cancel his contract with Atmosfera Italiana S.r.l.
As contemplated by the law, the withdrawal right must be exercised in sending - to the geographic location of Atmosfera Italiana S.r.l. - a written communication sent by registered letter (with receipt).
Atmosfera Italiana S.r.l., as a partial exemption from the provisions of law, recognize to the client the opportunity to exercise his right of withdrawal on any order or part of it, filling in the required form.
As per established rule of law, the client must return the products for which he intends to exercise its right of withdrawal, at its own expense.
Atmosfera Italiana S.r.l. will refund the sums already paid by the customer who has exercised the right of withdrawal, free and in the shortest possible time (maximum time limit established by the legislature: 30 (thirty) days from the date on which the seller is made aware of the occurred withdrawal).
Wherever Atmosfera Italiana S.r.l. does not find correspondence between the consignee of the specified products in the order form and who made the payment for his purchase, the recipient of the refund, if the right of withdrawal is excercised, will be the one who made payment.